Save the date - 27 September, Zagreb, Doubletree Hilton hotel

Masterclass: The future of digital banking

Comtrade Digital Services and Backbase proudly present “The Future of Digital Banking” masterclass, an event that promises to bring together an array of professionals at the heart of South-East Europe.

This masterclass offers the participants a unique opportunity to deepen their understanding of digitalization, capture the value of customer centricity, and explore the impact of newly emerging technologies through keynotes, case studies, and panel discussions.

Masterclass highlights:
  • Keynote: Shift to digital: Getting everything in place to start your digital journey
    How to prepare for your digital journey, technology, and organization-wise? Adopt agile approach and cultivate sustainable innovative environment.
  • Thought leadership: Customer OS
    Find out how Customer Operating System will empower banks to future-proof their organisation, own the customer relationship and be primed for the many changes coming to their industry.
  • Demo: Make the best out of omni platform
  • Case studie from the industry: How to build digital strategy around your customer
  • Roundtable: Digitalization in banking: challenges, opportunities, and best practices
  • Networking


Participation at masterclass The Future of Digital Banking is free of charge, however, the registration is required. All invited participants can register by filling out the registration form on the right and can expect confirmation email with detailed agenda and location information in their inbox shortly after registration. If you have any questions or would like to refer a colleague, please contact us via email.


About Comtrade Digital Services

Comtrade Digital Services is a provider of strategic software engineering services and solutions. For over 25 years, we have enabled companies from various industries to innovate faster and reinvent their business models digitally, by using agile development methodologies, innovative technology and our business acumen. We ensure global delivery and implementation in digital banking, mobility&travel, healthcare, and logistics. Our Fintech Lab focuses on innovative software solutions for financial institutions integrated with digital banking and payment systems, which are secure and compliant with highest regulations.
For more information about Comtrade Digital Services, follow @ComtradeDigital

About Backbase

Backbase are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. The company believes that superior digital experiences are essential to stay relevant, and their software enables financials to rapidly grow their digital business.

More than 100 large financials around the world have standardized on the Backbase platform to streamline their digital self-service and online sales operations across all digital touchpoints. The customer base includes HSBC, ABN AMRO, Barclays, CheBanca!, Credit Suisse, Fidelity, Hapoalim, HDFC, Hiscox, ING, KeyBank, Legal & General, NBAD, OTP, PZU, PostFinance, Societe Generale de Banque au Liban and Westpac.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities. Forrester named Backbase a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.