ARTICLE FEAT. HARIS CECO, VP & gm FINTECH, COMTRADE DIGITAL SERVICES

SUPPORT WITH CHATBOTS, PAY WITH APPS

Ever since it was first launched in December 2016, the company implemented Assisto to help numerous banks to attract, retain, and engage more digital customers. Haris Ceco, VP and GM of Fintech at Comtrade Digital Services explains: “Our Assisto conversational platform enables banks to build meaningful relationships with their customers resulting in loyal and happy customers who turn into ambassadors of the bank’s brand.” Conversational banking is a direct response to the market shift driven by the behaviour of millennial generation. The idea of putting a face and personality to a brand is nothing new, but to do this successfully in banking requires a strategic approach and deep understanding of customers ...  

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topic & Keywords

Opti-channel banking and adopting the strategic approach to banking chatbots.

#CustomerSupport #Payments #ConversationalBanking #BankingBranding

 

 

About Comtrade Digital Services

Comtrade Digital Services is a provider of strategic software engineering services and solutions. For over 25 years, we have enabled companies from various industries to innovate faster and reinvent their business models digitally, by using agile development methodologies, innovative technology and our business acumen. We ensure global delivery and implementation in digital banking, mobility&travel, healthcare, and logistics. Our Fintech Lab focuses on innovative software solutions for financial institutions integrated with digital banking and payment systems, which are secure and compliant with highest regulations.
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